About Us

With breathtaking views of Mujeres Bay, near several restaurants, shops and entertainment venues, this friendly hotel offers relaxing facilities and enjoyable activities for an ideal Cancun vacation.

CANCUN BAY RESORT offers enjoyable facilities including a “relax” pool and a completely new pool next to the beach, kid’s pool area, restaurant and a Jacuzzi-bar for adults.

Dining options at the hotel include a coffee shop/café and a snack bar/deli.  The restaurant “El Faisan” invites with its huge windows on both sides and rich buffets.

Guests can unwind with a drink at one of the hotel’s bars, which include a beach bar, a swim-up bar, and a bar/lounge.

The contemporary lobby is completely remodeled and has double height ceilings, free wireless internet and concierge service. The modern lobby bar has both indoor and outdoor space and a flat screen to see events in a fun environment.  A reading area on the second floor overlooking the lobby, is the perfect place to retire to enjoy your favorite book.

98 renovated rooms, all with balcony or terrace, with sea, lagoon, garden or pool view. The rooms have a capacity up to 9 people.

Cancun International Airport is 20 minutes’ drive away and Cancun’s commercial area can be reached in 15 minutes by car.

  1. 1
    • Babysitting or childcare (surcharge)
    • Banquet facilities
    • Bar/lounge
    • Business services
    • Coffee shop or café
    • Concierge services
    • Currency exchange
    • Dry cleaning/laundry service
    • Event catering
    • Grocery store
    • Designated smoking areas
    • Tours/ticket assistance
    • Free Wi-Fi (lobby area)
    • Marina on site
    • Multilingual staff
    • Free parking
    • Self parking
    • Terrace
    • Beach bar
    • Beach sun loungers
    • Pool sun loungers
    • Beach towels
    • Snack bar
    • Deli ($)
    • Security guard
    • Smoke-free property
    • Spa tub
    • Suitable for children
    • Swimming pool – children’s
    • Swimming pool – outdoor
    • Swim-up bar
    • Television in lobby
    • Wedding services
  2. 2
     Golf course (within 3 km), Fishing, Solarium, Massage, Windsurfing, Hot tub, Library, Diving, Snorkelling, Outdoor pool (all year)
  3. 3
     Room service, Babysitting/child services, Laundry, Dry cleaning, VIP room facilities, Bridal suite, Currency exchange, Souvenirs/gift shop, Bicycle rental, Car hire, Tour desk, Fax/photocopying, Ticket service, Concierge service, Entertainment staff, Shuttle service (surcharge), Special diet menus (on request), Trouser press, Vending machine (drinks), Water sports facilities on site, Airport shuttle (surcharge)